ALL ORDERS CONTAINING EXPLOSIVE FIREWORKS MUST BE TRANSPORTED BY COMMON
CARRIER FREIGHT (AKA TRACTOR TRAILER.)
Q: How long will it take for my order to reach me?
A: Hazmat freight common carrier shipments on average take 5-7 days to reach you. Since these shipments are considered explosives they can NEVER be transported by air and must stay on the ground at all times. Expedited or next day shipments are not an option due to the cost. Products that are not classified as HazMat Explosives (sparklers, smoke devices, sky lanterns, fuse, mortar tubes, snakes ,and snaps) can be shipped using UPS Ground (3-7 day delivery) So, depending on what products you will be purchasing will determine the transit time of your order.
Q: Do you have a minimum order requirement?
A: Yes, Orders that will be shipped using the hazmat freight shipping option will be subject to a $200 minimum order.
Q: Do you take orders over the phone?
A: Yes! Click Here to view our Contact Information!
Q: What forms of payment do you accept?
A: We use Square Register!
Square works with any US-issued and most internationally-issued magstripe or chip cards bearing a Visa, MasterCard, American Express, Discover, JCB, or UnionPay logo. The following card types are accepted:
-Debit (processed like credit)
Note: JCB is not supported with the contactless and chip card reader at this time.
Accept Prepaid Cards
Square can process prepaid cards bearing any of the logos above at our low 2.75% per-swipe rate or 3.5% + .15¢ manual-entry rate. Any remaining balance from prepaid cards will display on the receipt.
Note: When manually entering a prepaid card, check that your customer has registered the card with a billing address and zip/postal code, which can be done by contacting the card issuer. Information on how to register the card may also be available on the back of the card.
Accept International Cards
Square can process most internationally-issued cards bearing any of the logos above via manual entry. To manually process an international card, enter the card number, expiration date, CVV, and postal or ZIP code.
In Store you can pay with Cash!
Q: What states do you ship to?
A: We ship to all states except the following.
CA, DE, AK, HI, NJ, NY, OR, RI, VT, MA, OH and Washington D.C.
-We cannot ship to APO/FPO or P.O. Boxes.
-We do not ship outside the USA.
Q: I live in an area not accessible with Large Trucks?
A: All fireworks are shipped via common carrier (Tractor Trailer or Large Box Truck) to your home or the closest freight terminal. Your Ship to location must be able to accept freight shipments. We strongly advise you to arrange for delivery to a work or business address. This will reduce both the delivery time and shipping complications. All orders will require an adult signature for acceptance of your orders and in some cases your I.D must be present.
Q: What do I do when the truck arrives?
A: Delivery drivers are not responsible for unloading your order. Packages will be placed on the tailgate of the truck. If your order is unable to be delivered to your home you are responsible for picking up your order from the nearest terminal. The trucking company will call you 24 - 48 hours ahead of time to schedule your delivery using the phone number you provide during the checkout process.
Q: My boxes have been damaged during shipment?
A: We are not responsible for damage, lost, misdirected, or stolen merchandise. Always inspect your order and have the driver note any damages on the delivery receipt before signing. Once you have the shipping paperwork with the drivers note of damage it will be up to you to contact the carrier and open a claim.
Q: I need my order before July 4th? Can you guarantee a delivery date?
A: We are unable to guarantee a delivery date and will make every attempt to ship your order in time for delivery. When placing your order, please allow enough time for any unforeseen delays in processing, transit and delivery. In most cases orders take 3-10 days for delivery.
WE ARE NOT RESPONSIBLE FOR ORDERS THAT ARRIVE AFTER ANY SPECIFIC DATE.
Q: I placed an order a few days ago and decided to cancel the order?
A: Once your order is placed in the possession of the shipping carrier, ownership passes to you. Once your fireworks have been shipped, they can NEVER be returned. Do not order fireworks if there is any chance you may not want them when they arrive. All sales are final.
Q: I am not sure of the firework laws in my area? You ship to my state so they must be legal?
A: To avoid confiscation or possible fines, make sure that fireworks are legal in your state. Neither Overstock Central Fireworks nor the shipping companies know all of the exact county or local laws for your state and are not responsible for the use of our merchandise.
Q: Are fireworks legal in my state?
A: You may want to consult with the state, county or local officials in the area that you will be shooting fireworks in. Even in states where fireworks are permitted, certain counties and cities may have additional restrictions. Your local fire department will usually be aware of local firework laws in your area. In many areas it is illegal to shoot fireworks unless you have a permit. Please consult with your local officials in order to obtain a permit. When you agree to our Purchasing and Hold Harmless Agreement you are stating that you have all necessary permits. It is your responsibility, not that of Big D's Fireworks, to ensure that you can legally possess these fireworks. People not having the required permits run the risk of fines and/or confiscation of fireworks without any recourse to us or the shipping company.
Q: Your products caused damage or harm to my person and/or property?
A: We are not responsible for the use, misuse, confiscation or malfunction of our merchandise. Any injuries or such that may occur are not our responsibility. We recommend a distance of at least 125' to 150' radius clear of people and property when using fireworks. Please remember that fireworks are fun, but they are not toys. If you are confused or have a question about the use or function of any of our products, please contact us before use. We are very knowledgeable of our products.
Please remember safety comes first and then have fun.